What We Do

Strategy

Our strategists immerse themselves in the lives of your brand’s potential users, uncovering their motivations and needs. Armed with these game-changing insights, they shape strategies with the power to radically shift behavior.

– Stakeholder interviews
– Communications planning
– User research
– Customer journey development
– Content strategy
– Ethnography
– Product strategy
– Change management
– Channel planning
– CRM strategy
– Social media strategy
– Social listening
– Website analytics
– Social analytics
– Dashboard development and reporting

– Brand and identity planning
– Innovation workshops
– Search engine marketing strategy (SEO & SEM)
– Focus groups and surveys
– Test design
– Strategic consulting
– Editorial planning
– Connections planning
– Social media strategy
– Mobile strategy
– Data strategy
– Trendspotting
– Application analytics
– Campaign analytics

Design & User Experience

Our visual designers and UX specialists work together to create elegant, useful, unique solutions to a wide variety of business challenges.

– Visual design
– Branding and identity design
– Usability testing and research
– Design studio
– Content strategy
– Prototyping
– UX pattern libraries
– Wireframing
– Interface design

– Motion graphics and video
– Style guides
– Interaction and service design
– Information architecture
– User scenarios and persona development
– A/B and multivariate testing
– Platform design
– Custom typography

Social Media & Content

Our social media team engages communities by delivering insight-driven content in an irresistible voice. Through methodical measurement and iteration, they turn audiences into advocates.

– User Interviews
– Focus groups
– Competitive analysis
– Content personas
– Content strategy
– Brand voice guides
– Integrated social media campaigns
– Cadence crafting
– Stakeholder interviews
– Strategic ideas, planning and presentation
– Content creation
– Video and audio production
– Animation and motion graphics
– Long-form copywriting (articles, blog posts, scripts)
– Content design
– Video production
– Community management
– Social listening

– Survey development and analysis
– Guerrilla user research
– Best practices analysis
– Social presence audit
– User scenarios and persona development
– Channel strategy
– Visual design style guides
– Editorial calendars
– Business requirements
– Goal setting, success metrics and KPIs
– Paid social
– Editorial strategy
– Illustration and photography
– Social copywriting
– Copy editing
– Design critique
– Management and testing
– Social analytics

Technology

Our technologists are platform agnostic specialists who aren’t afraid to find the best solutions for every business need. Whether it’s building a mobile application, a content-rich responsive website or an internal employee network, our work is built for scale, performance, and longevity.

– Responsive development
– Native application development
– Web applications
– Rapid prototyping
– E-commerce
– Solution architecture
– Content management systems

– Front-end engineering
– Technical consulting
– API integration
– Quality testing
– Installation and experience
– Channel strategy
– Pattern library development

Data & Analytics

This is the era of big data, but we know how overwhelming it can be when confronted with hundreds of variables. That’s why we don’t collect data for data’s sake. Instead, our approach is to make big data feel small by focusing on the small points that make the biggest difference.

– Infographics
– Data strategy
– Application analytics
– Social segmentation
– Real time social analysis
– Goal setting & benchmarking
– Campaign analytics
– Customer segmentation & profiling
– Predictive modeling
– ROI modeling
– Survey design and analysis
– Trend spotting

– Website analytics
– UX and funnel analysis
– Social platform and landscape audit
– Content engagement
– Dashboard development
– Measurement planning
– SEO keyword analytics
– Econometrics
– Direct response modeling
– Data visualization
– Geospatial mapping & catchment analysis